Last updated: 18/11/2025

At DESKIZIA, we value and respect your privacy. This Privacy Policy explains how we collect, use, protect and handle your personal information when you visit or make a purchase from our website.

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1. Information We Collect

We may collect the following types of information:
• Personal details – Name, email address, phone number and address provided through forms or checkout.
• Order information – Products purchased, payment details (processed securely by the payment gateway), and delivery information.
• Technical information – IP address, browser type, device type and website interaction data used for analytics and improvement.
• Communication information – Messages or inquiries submitted through the contact form, WhatsApp or email.

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2. How We Use Your Information

We use your information to:
• Process and deliver orders
• Provide customer support
• Improve website experience and product offerings
• Send order and delivery updates
• Share promotional offers (only if you agree)

We do not share or sell your information to any third party for marketing purposes.

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3. Data Security

We take data protection seriously.
All personal information is stored securely and processed through encrypted systems. Payment information is not stored by us — it is handled only by trusted and secure payment gateways.

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4. Cookies & Tracking

Our website may use cookies to:
• Improve user experience
• Analyze website traffic and performance
• Remember user preferences

You can disable cookies anytime in your browser settings.

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5. Third-Party Services

We may share necessary information only with trusted partners such as:
• Payment gateways
• Courier/shipping providers
• Marketing and analytics tools (Google, Meta, etc.)

These partners are required to protect your information and use it only for service-related purposes.

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6. Your Rights

You have the right to:
• Request a copy of your personal information
• Update or correct your information
• Request account deletion or unsubscribe from promotions

To request this, you can email us at nilesmarttech@gmail.com.

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7. Children’s Privacy

We do not knowingly collect information from anyone under the age of 13. If such information is mistakenly received, we will delete it immediately.

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8. Policy Updates

We may update this Privacy Policy from time to time. The updated version will always be posted on this page.

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9. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

📧 Email: nilesmarttech@gmail.com
📞 Phone: +91 96870 42888 / +91 81601 05292