Last updated: 18/11/2025

Thank you for choosing DESKIZIA. This Shipping Policy explains how and when your ordered products will be delivered.
 
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1. Shipping Locations

 
We currently ship products across India.
Delivery availability may vary based on pincode and courier network.
 
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2. Shipping Time

 
Orders are usually processed and dispatched within 1–3 working days after successful payment.
 
Estimated delivery time after dispatch:
•Metro Cities: 3–6 working days
•Other Cities / Towns: 5–9 working days
•Remote Locations / Villages: 7–12 working days
 
Delivery timelines may vary due to courier delays, festivals, weather or other logistic factors.
 
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3. Shipping Charges

•Standard shipping: Free / Included in product price (if mentioned on product page)
•Additional charges: May apply for remote or special delivery locations
 
Any shipping fees (if applicable) will be displayed during checkout.
 
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4. Order Tracking

 
After dispatch, you will receive:
•A tracking ID
•The courier partner name
•A tracking link to monitor delivery progress
 
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5. Failed Delivery Attempts

 
If the courier is unable to deliver the product due to:
•Wrong / incomplete address
•Customer not available
•Phone number unreachable
 
The courier will attempt 2–3 delivery attempts.
If delivery still fails, the product will be returned to us.
 
If re-shipping is requested, additional charges may apply.
 
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6. Damaged / Incorrect Product Received

 
If you receive a damaged, defective or wrong product:
•Contact us within 48 hours of delivery
•Share photos/videos of the issue
 
We will inspect and arrange refund, replacement or return pickup based on the case.
 
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7. Delivery Restrictions

 
We are unable to ship to:
•International locations (outside India)
•Certain pin codes where courier service is unavailable
 
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8. Customer Support – Shipping Queries

 
If you have questions related to shipping, delivery time, or tracking:
 
📧 Email: nilesmarttech@gmail.com
📞 Phone: +91 96870 42888 / +91 81601 05292
 
We are happy to assist you.
 
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9. Policy Updates

 
DESKIZIA reserves the right to modify this Shipping Policy at any time. Any updates will be posted on this page.